Shipping Policy

Free Shipping Regions

Shipping is free in the US for all products. Currently, we do not offer shipping to Hawaii and Alaska.

Processing Time

We accept orders online, 24 hours a day, 7 days a week, and always work to ship your order as quickly as possible. Orders will start shipping within 3 business days, excluding the time of pending availability and credit verification. Orders placed after 12 AM EST will begin processing the next business day. Process time does not include Saturdays, Sundays, or holidays, pending credit verification.

Delivery Time

In-stock products are usually delivered within 3 business days of being shipped unless otherwise noted on the product page. Pre-order products and gifts will be shipped separately after they arrive at the local warehouse. Accessories will be shipped separately, and some might take 2-3 weeks according to the shipping time written on the product page. Delivery times will vary depending on where you live. If you need expedited shipping, please select "Express Shipping" on the checkout page.

Shipping Regions

  • U.S. West shipments are shipped from the CA warehouse.

  • U.S. East shipments are shipped from the NJ, PA, or NC warehouse.

Delivery Addresses

Gitryin cannot deliver shipments to PO Boxes or APO/FPO addresses. Edits to PayPal addresses cannot be completed after an order has been placed using PayPal, so please double-check the address saved in your PayPal profile.

Shipping Method

Orders within the 48 states will be shipped via USPS, UPS, or FedEx.

Order Tracking

You will receive a shipping confirmation email with tracking details when the order ships. Please click the “tracking number,” which will take you to the carrier’s website to get tracking information.

Shipping Protection

 We offer optional shipping insurance at checkout. If you purchase this protection, your order is covered against loss, damage, or theft during transit. Claims for protected orders should be filed directly through the Seel Resolution Center.

Unprotected Orders

If you opt-out of Worry-Free Delivery, Gitryin is not responsible for packages that are lost, stolen (including "porch piracy"), or damaged after being accepted by the carrier. In these cases, the risk of loss passes to the buyer once the package leaves our warehouse.

After Delivery

Our products are shipped nearly fully assembled and come with installation instructions. If you have any other needs, feel free to contact us at support@gitryin.com.